Last revised March 25th, 2023
Company has its operations in Quebec, Canada and uses service providers committed to protecting the privacy of individuals who visit the Company’s Website (“You” or “Visitors”). This Privacy Policy describes Company’s privacy practices in relation to your access and use of Company’s Website and the related applications, such as the informal chat that may be offered by the Company (all together the “Website”).
By accessing, loading or using the Website or by submitting personally identifiable information, you agree to the terms of this Privacy Policy and you expressly consent to the processing and export of your personally identifiable information and of cookies in accordance with and for the purposes listed in our Privacy Policy. If you do not consent, do not create an account and do not upload any personal information.
The Company also enables Visitors to use third-party services (referred to as “add-ons”) as part of running Web applications on the Company’s platform. When you share information with these third-party add-on services, the privacy statement of the third party applies. Company’s Website may contain links to other Websites. The information practices or content of such other Websites is governed by the privacy statements of such other Websites.
Company reserves the right to change this Privacy Policy. Company will provide notification of the material changes to this Privacy Policy through the Company’s Website at least thirty (30) business days prior to the change taking effect.
- Data collected
When expressing an interest in obtaining additional information through the Website, Company may require you to provide the Company with personal contact information, such as name, address, phone number, and email address (“Data About Users”). Data About Users also includes certain types of information automatically received and stored when you interact with the Website, our online advertisements and/or our emails, including without limitation technical information like your device, your operating system, your internet protocol (IP) address, and browser type, your referring Website’s address, and your clickstream through the Website.
It may also happen that third parties collect your personal information in the above manners. For example, we may use one or more third-party online advertising networks to serve ads on our behalf on third party websites. The third-party network may collect information about your visit to our Website and your interaction with our online ads.
Some browsers have a ‘do not track’ feature. These features are not yet uniform, so our Website’s design is still being implemented around this feature and your use of this feature may be inconsistent or ineffective.
- Use of data collected
The Company uses Data About Users to enable the requested Website functionalities. For example, if you fill out a Web form so that the Company may contact you, the Company will use the information provided to contact you about your interest in the Website.
The Company may also use Data About Users for promotional or marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Website and to send you information regarding the Company and its partners, such as information about promotions or events.
Company also collects your personal information to administer its business, improvement, analytics, aggregation, support, maintenance and help prevent or detect fraud.
- Sharing of Data Collected, Subprocessors and Export of Data
Company may share Data About Users with the Company’s contracted service providers so that these service providers are able to provide services on our behalf. Unless described in this Privacy Policy, the Company does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.
The Company may share Data About Users with other companies in order to work with them, including affiliates. For example, the Company may need to share Data About Users for customer relationship management purposes.
From time to time, the Company may partner with other companies to jointly offer products or enable functionalities. If you purchase or specifically express interest in a jointly-offered product or service, the Company may share Data About Users collected in connection with your purchase or expression of interest with our joint promotion partner(s). Company does not control our business partners’ use of the Data About Users we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
You consent to the Company holding your Data About Users on its third-party tools listed below, as may be in use from time to time, and hosted in the countries indicated below (as that information has been provided to Company by each supplier) for the purposes stated below :
| Tools | Name of Supplier of tool and purpose | Data hosting region |
| Microsoft Outlook | Email communication | United States |
| Microsoft Yammer | Project management | United States |
| Microsoft Exchange Online | Email communication | Canada |
| OneDrive for Business | Store customer data | Canada |
| Microsoft Team | Internal and external communication tool | Canada |
| Sendy | A self-hosted newsletter application that lets you send trackable emails via Amazon Simple Email Service (SES). Hosted application on Godaddy hosting services. | North America |
| OneNote Services | information gathering and multi-user collaboration | Canada |
| SharePoint Online | Document management system | Canada |
| Microsoft Planner | planning application | Canada |
| Figma | design. Design, prototype, and gather feedback all in one place | Amazon Web Services facilities in the USA |
| Microsoft Forms | create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events | United States |
| Office Online & Mobile | Word, excel, powerpoint, outlook, onenotes, one drive, Yammer, Microsoft Team | Canada |
| EOP | cloud-based email filtering service that helps protect your organization against spam and malware, and includes features to safeguard your organization from messaging-policy violations | Canada |
| My Analytics | Get personal productivity insights as you work | Canada |
| Azure Active Directory | built-in conditional access and security threat intelligence for all your users | Click here |
The Company reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
- International transfer of data collected
The Company’s service providers may with your consent store, transfer and access Data About Users around the world, including Canada, the United States and other countries in which the Company may develop or currently has operations. This Privacy Policy shall apply even if the Company transfers Data About Users to other countries.
- Communications preferences
The Company offers Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to the email address indicated in Company’s terms of access.
- Data retention
The Company retains the information we receive as described in this Privacy Policy above for reasonable duration, for example, as the case may be, for as long as needed to provide the Website, comply with our legal obligations, resolve disputes, establish legal defenses, to conduct audits, pursue legitimate business purposes, and enforce our agreements.
- Cookies. The Company sends cookies to your device in order to uniquely identify your browser and improve the quality of our service. A cookie is a small text file that is stored on a Visitor’s device for record-keeping purposes such as site visitation. The Company may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until you delete them). Persistent cookies can be removed by following your browser help file directions. Should you opt to disable cookies, some areas of the Website may not work properly or at all. The Company enables some of its business partners to use cookies in conjunction with your use of the Website (for example Google Analytics). Company has no control over the use of these cookies. These cookies collect information about the device you use, your use of the Website, such as which web site you arrived from, which pages were visited within the Website, and possibly other sites you visit if those sites coordinate with the same third party, but do not collect your name, email address, contact information or other personally identifiable information that by itself would allow the third party to identify or contact you.
If you would prefer not to accept cookies, you may change your browser settings to notify you when you receive a cookie, so that you may choose whether to accept it or not; or set your browser to automatically not accept any cookies. However, please note that some features and services on our Website may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Under California law, website and online service operators are required to disclose how they respond to “do not track” signals. The Company does not currently take actions to respond to Do Not Track signals as a uniform standard for such response has not yet been established.
- Tags. We may use pixel tags or web beacons in our emails to you to determine if your email software can display html-formatted emails, so that we may optimize the size of our emails, track reception and/or opening of emails and conserve bandwidth.
- Administrative Purposes. The information described above may be used for routine administrative purposes, such as investigating abuses on the Website, responding to Visitor inquiries and enforcing and applying our Terms of Access.
- Security.
All participants in the Company’s Website have acknowledged using industry standard encryption to encrypt the personal information and credit card detail you provide during the order process.
To ensure the security of your personal information, you should always provide that information over a secure connection.
We urge you to protect your own privacy. Do not share your password(s) with anyone.
While Website participants strive to ensure the integrity and security of our network and systems, there is no guarantee that any security measures are entirely effective against third-party hackers.
- Opt-Out and Update / Right to Access, Modify and Delete
To exercise an opt-out right in connection with the Website, or if you would like to stop receiving promotions, updates and/or offers at any time, you may e-mail us as indicated below with a statement identifying which contact channel you wish to opt-out of. It may take up to 30 days to fully process an opt-out request, and 4-6 weeks for other requests.
Your jurisdiction grants you specific rights which can include a right to access, modify or delete your personal data. Your personal data is portable by nature before we collect it and there is no personal data we have about you that you don’t have yourself at all times.
You can access, delete or update your personal information in the following ways:
(1) If you have created an account on the Website, you may enter and update your contact information after logging in to your account on our Website.
(2) You may also contact us as indicated below.
- Business transfers by Company
If Company undertakes or is involved in any merger, acquisition, reorganization, sale of assets or bankruptcy or insolvency event, then we may sell, transfer or share some or all of our assets, including your personal information. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
- California privacy rights
If you are a California resident and registered an account on the Website, you have the right to request information once per calendar year regarding the customer information we share with third parties for third parties direct marketing purposes. To request this information, please send an email as indicated below.
If you are a California resident under 18 years old and registered an account in violation of our Terms of Access, you may still request that we remove content or information that you have posted to our website or other online services. Note we have no control if the content or information has been reposted by another user. To request removal of content or information, please contact us as indicated below.
- Contacting Us
Questions regarding this Privacy Policy or the information practices of the Company’s Website should be directed to the email address in Company’s Terms of Access. The person in charge of adopting and applying this Privacy Policy is Mr. Ujjaval Parikh.
